Apply Now For Career Opportunities at National Bank of Pakistan (NBP)
Job Summary
| Job Posted | 12-Jul-2026 |
| Job Sector | Government |
| Job Category | Call Center, Customer Service, Operations, Quality Assurance |
| Job Type | Contract |
| Job Newspaper | Dawn |
| Job Company | National Bank of Pakistan NBP |
| Job Location | islamabad, Karachi |
| Job Experince | 2 Years |
| Job Qualification | Bachelor, BBA, BCS, Master, MBA, Mphil, MS |
| Job Daedline | Find in job ad |
Job Details
Job Details & Eligibility Table (Roman Urdu)
National Bank of Pakistan (NBP) ne apnay Call Center operations ke liye experienced professionals ki contract-based asamiyon par darkhwasten matloob ki hain.
| Sr.# | Position / Job Title | Scale | Required Education (Taleem) | Minimum Experience (Tajurba) |
| 1 | Manager Quality Assurance - Call Center | OG-I | Minimum Graduation ya iske barabar (HEC recognized idaray se). Master's/Professional degree ko tarjeeh di jaye gi. | Financial Institution ke Call Center mein kam az kam 04 saal ka tajurba, jis mein se kam az kam 02 saal Quality Assurance / Service Quality Control mein hon. |
| 2 | Workforce Manager - Call Center | OG-I | Minimum Graduation ya iske barabar (HEC recognized idaray se). Master's/Professional degree ko tarjeeh di jaye gi. | Financial Institution ke Call Center mein kam az kam 04 saal ka tajurba, behtar hai ke Supervisors/Agents ki team manage karne aur people management ka tajurba ho. |
Other Skills & Shift Requirements (Zaroori Maharat)
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Manager QA (OG-I): English aur Urdu mein acchi communication skills, strong analytical aur mentoring skills, MS Office (Word, PowerPoint, Excel) par mukammal maharat. Mukhtalif shift timings mein kaam karne ki salahiyat honi chahiye.
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Workforce Manager (OG-I): Behtareen leadership aur people management skills, scheduling, absenteeism aur attrition management mein maharat, aur MS Office suite par aboor. Is post ke liye bhi multiple shift timings mein kaam karna lazmi hai.
Selection Process & Employment Terms
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Assessment & Interview: Sirf basic eligibility criteria par poora utarne wale short-listed umeedwaran ko test aur panel interview(s) ke liye bulaya jaye ga.
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Fawaid: Selected umeedwaran ko Bank ki policy/rules ke mutabiq compensation package aur deegar fawaid diye jayenge. Test/interview ke liye koi TA/DA nahi diya jaye ga.
Apply Karne Ka Tariqa (How to Apply)
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Khwahishmand umeedwaran online apply karne ke liye niche di gayi official portal website par visit karein:
www.sidatbyder.com.pk/careers
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Di gayi hidayat ke mutabiq application ko online submit karein. Kaghazi darkhwast (hard copy) qabil-e-qbool nahi hogi.
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Aakhri Tareekh: Ishtihar ke shaye hone ke 10 working days ke andar online apply karna lazmi hai.
Reference: PID (K) - 121/26
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